Last updated · April 2026
1. Who we are
Irving Books / Focal Point Publications operates this website and online shop. Our registered address is 81 Cambridge Gardens, London W10 6JE, United Kingdom. Data controller contact: info@irvingbooks.com.
2. Information we collect
- Account information — name, email, password hash, shipping and billing addresses, phone.
- Order information — items purchased, price, date, payment status.
- Payment information — processed directly by our payment providers (Stripe, PayPal); we never store full card numbers.
- Technical data — IP address, browser, device, pages visited (cookies and server logs).
- Communications — any message you send us.
3. How we use your information
- To fulfil and ship your orders.
- To contact you about your order or a support request.
- To send our newsletter, if you subscribed (you can unsubscribe at any time).
- To prevent fraud and secure the site.
- To comply with legal obligations (tax records, consumer law).
4. Who we share your information with
We only share data with third parties where necessary to run the service:
- Payment providers (Stripe, PayPal)
- Shipping carriers (Royal Mail, USPS, international couriers)
- Email service providers (for transactional and newsletter emails)
- Hosting and infrastructure providers
We do not sell your data, ever.
5. Cookies
We use essential cookies for session, cart, and authentication, plus optional analytics cookies that help us understand site usage. See our Cookie Policy for the full list.
6. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Ask us to correct or delete it
- Withdraw consent to marketing communications
- Port your data to another service
- Complain to the Information Commissioner's Office (ico.org.uk)
To exercise any of these rights, email info@irvingbooks.com.
7. Data retention
Order and account data is kept for as long as your account is active, then retained for as long as required by tax and consumer-rights law (typically 6 years in the UK).
8. Contact
Questions about this policy? Email info@irvingbooks.com or write to the address above.